How to cancel Yoodli: log in, go to Account > Billing/Plans, click See all plans, choose Downgrade to switch to the Free plan, and confirm. As of October 2026, Yoodli doesn't refund a cancellation: you keep your paid plan until the period you've paid for ends, and only a charge made in error is refunded.
The steps come from two Yoodli help center articles, Subscriptions (updated August 27, 2026) and How to Confirm Your Subscription Cancellation (July 28, 2026), plus the FAQ on Yoodli's pricing page and its terms of service, all checked on October 20, 2026. They cover individual plans; Team and Enterprise customers change seats, tiers or contracts through their account manager. We make CoPilot Interview, which also offers AI mock interviews, so we stick to Yoodli's own words.
Yoodli cancellation at a glance
| Question | Yoodli's answer (as of October 2026) |
|---|---|
| Where to cancel | Account > Billing/Plans → See all plans → Downgrade |
| What it does | Cancels auto-renewal; the account moves to Free when the paid plan expires |
| Access after cancelling | Full access until the end of the billing period you paid for |
| Refund on cancellation | None; refunds only where the law requires them |
| Charged after cancelling | Email support@yoodli.ai; a charge made in error is refunded after review |
| Your recordings | Not deleted when you downgrade |
| Team and Enterprise plans | Changed through your account manager |
How to cancel Yoodli, step by step
- Log in to Yoodli.
- Go to Account > Billing/Plans. The pricing page FAQ calls the same place Account → Billing.
- Click See all plans to see the plan options.
- Choose Downgrade to switch to the Free plan.
- Confirm when the dialog asks whether you want to cancel your paid plan. Yoodli says this only cancels auto-renewal; you keep access until your paid plan expires.
Check that the cancellation went through
Yoodli's help center suggests three checks:
- Stay on the Billing/Plans page or refresh it. Your plan should show as Free, or show a message with the date your current plan expires.
- The auto-renewal toggle or subscription status should no longer show a paid plan renewing in the future.
- If the page still shows a paid plan renewing with no end date, the cancellation may not have gone through. Repeat the steps or contact support@yoodli.ai.
App-store purchases
Yoodli's help center describes cancelling only on the web Billing/Plans page and doesn't mention App Store or Google Play billing, so use the steps above.
What happens after you cancel Yoodli
- Paid features until the period ends. You keep full access until the end of the billing period you've paid for.
- Then the free plan. Your account reverts to the free plan, which the help center says includes 5 lifetime Yoodlis, meaning practice sessions (a speech, interview or roleplay over 30 seconds). The pricing page calls this plan Starter: up to 5 roleplays in total, no credit card.
- Your recordings stay. Yoodli says existing recordings and data aren't deleted when you downgrade.
- Deleting is separate. To remove everything, open Settings at the bottom left, scroll to the bottom, click Delete my Account, give a reason and type DELETE to confirm. You're signed out at once, and there's a three-day grace period before the account and its content are permanently deleted.
For reference, Yoodli's pricing page lists Pro at $8 a month billed annually (up to 10 roleplays a week; unused ones don't roll over) and Advanced at $20 a month billed annually (unlimited roleplays, with your data excluded from AI training), as of October 2026. Monthly billing is also offered, and the page says annual billing saves 40%. Our Yoodli pricing guide has the full breakdown.
Yoodli's refund policy in plain words
The pricing page FAQ puts it in one sentence: "Yoodli does not offer refunds on cancellation." The other sources agree:
- Terms of service (effective September 7, 2023): Yoodli bills you on the day you upgrade and on each automatic renewal until you cancel. You can cancel at any time, and refunds are issued only where applicable law requires them.
- Charges after cancelling: the help center says to email support@yoodli.ai with the email on your account, the date and amount of the charge, and a screenshot of your billing page if possible. Yoodli says it will investigate and refund a charge made in error.
The practical rule: cancel before your renewal date. On an annual plan the renewal is a full year's payment, so set a reminder a week before it.
If cancelling Yoodli doesn't work
- The plan still renews: repeat the Downgrade steps, then check the Billing/Plans page again.
- Still stuck: email support@yoodli.ai or use the messenger at the bottom right of Yoodli's help center to chat. Include your account email and a screenshot of the Billing/Plans page.
- Your plan came from an employer or team: Team and Enterprise plans are managed with Yoodli's account manager, so ask your admin.
Free and cheaper alternatives to Yoodli
If you mainly used Yoodli for interview practice, these free options cover similar ground. Each fact below is from the vendor's own pricing page or FAQ, as of October 2026.
| Tool | Free option | How you practice |
|---|---|---|
| CoPilot Interview | Best choice for daily practice: $0 forever, no card or signup; 15 minutes every day in sessions up to 15 minutes, all four modes including Mock Interview | Spoken answers scored out of 10 with what to fix and a model answer; browser mock with 113 questions across 9 tracks |
| Yoodli | Starter: up to 5 roleplays in total, no card | AI roleplays and feedback on uploaded recordings |
| Aced (formerly Exponent) | Basic: sample lessons and 5 peer mocks a month, no card | Mock interviews with another candidate |
| Verve AI | Free plan: 5 AI mock interviews, plus 3 copilot sessions of 15 minutes | AI mock interviews with reports |
Disclosure: we make CoPilot Interview.
CoPilot Interview's Mock Interview builds the interview from your résumé and the job description, lets you choose 3, 5 or 8 questions and the mix of behavioral, technical, system design and coding, reads each question aloud and ends with a report card. It's a desktop app for Windows 10+ and macOS 12+; if you'd rather not install anything, the browser AI mock interview runs in your browser. Behavioral stories are easier to fix with the free STAR story builder.
For more, see our CoPilot Interview vs Yoodli comparison, the Yoodli review, Yoodli vs Big Interview, the best AI mock interview tools and our AI interview assistant comparison.
Keep practicing after you cancel
CoPilot Interview's free plan gives you 15 minutes every day, enough for a short Mock Interview built from your résumé and the job description, with each spoken answer scored out of 10. Or start in your browser with nothing to install.
Try a free AI mock interviewFAQ
How do I cancel my Yoodli subscription?
Log in, go to Account → Billing/Plans, click See all plans, choose Downgrade to switch to the Free plan and confirm. As of October 2026, those are the steps in Yoodli's help center, and cancelling stops auto-renewal.
Does Yoodli give refunds?
Not for cancellations. Yoodli's pricing FAQ says it doesn't refund on cancellation, and its terms say refunds are issued only where the law requires them. If you're charged after cancelling, email support@yoodli.ai and Yoodli says it will refund a charge made in error.
Do I keep Yoodli Pro after I cancel?
Yes, until the end of the billing period you've paid for. After that your account reverts to the free plan, which Yoodli says includes 5 lifetime Yoodlis.
Will cancelling Yoodli delete my recordings?
No. Yoodli says your existing recordings and data aren't deleted when you downgrade. To remove them, delete your account from Settings; there's a three-day grace period before it is permanently deleted.
How do I know my Yoodli cancellation worked?
Refresh the Billing/Plans page. It should show the Free plan or a message giving the date your current plan expires. If it still shows a paid plan renewing with no end date, repeat the steps or contact support@yoodli.ai.
How do I cancel a Yoodli team or enterprise plan?
Yoodli says Team and Enterprise customers adjust seat counts, plan tiers or contracts directly with their account manager, not through the individual Billing/Plans steps.
What is a free alternative to Yoodli for interview practice?
CoPilot Interview's free plan gives you 15 minutes every day, including a Mock Interview built from your résumé and the job description that scores each spoken answer out of 10. Disclosure: we make CoPilot Interview.