Frequently asked questions

Answers to the questions we hear most about CoPilot Interview — how it works, what's free, privacy, billing, and response speed.

How does the audio transcription work?

The app uses Whisper-powered speech recognition to transcribe spoken questions during practice sessions. It captures your microphone input for accurate transcription.

Do I need my own API keys?

No. All API keys are built in. Free plan uses Cerebras (instant) and Groq models (Llama, Qwen, GPT-OSS). Pro includes Gemini, GPT, and Claude — no extra charges.

What's the difference between free and paid AI models?

Free models — Cerebras GPT-OSS 120B (near-instant), plus Groq GPT-OSS and Qwen 3.6 — are fast and great for most interviews. Pro adds Gemini 2.5 Flash-Lite, GPT-4.1 Nano, and GPT-5 Nano. Pro+ unlocks premium models like Gemini 3 Flash, Claude Haiku 4.5, and Grok. See the full breakdown on our pricing section.

Does it work on macOS?

Yes. Available for both Windows and macOS. Download the version for your OS from the download section.

Can I cancel anytime?

Yes. Cancel anytime. Access continues until end of billing period. No questions asked.

Is there a money-back guarantee?

Yes. We offer a 14-day money-back guarantee on your first payment on a new subscription, as long as your account has used less than 30 minutes of live session time since that payment. If you’re not satisfied, contact [email protected] within 14 days of your first payment for a full refund. You can see your live session time in your account dashboard. Renewal charges and your statutory rights are described in our Refund Policy.

Is my data safe?

Yes. Audio is processed locally on your machine and sent directly to AI providers (Groq, Google, OpenAI, Anthropic) via encrypted connections. We never store your interview audio, transcripts, or answers on our servers.

How fast are the AI responses?

Cerebras free models answer almost instantly (often under 1 second). Most models surface a complete answer in about 4 seconds. Because live transcription runs in the background, the answer often starts appearing within 2-3 seconds of clicking.

Can I use this for mock interviews?

Absolutely. Use Interviewer Mode to have AI ask you questions and evaluate your answers with scores. It's like having a personal interview coach available 24/7.

Want to try it before reading further? You can try CoPilot Interview or review the plans on our pricing section.

Still have questions?

Email [email protected] and we'll get back to you. Otherwise, download the app and see it for yourself.

Download CoPilot Interview