Most AI interview copilots are run by small companies whose legal names differ from the brand: Final Round AI is Pump Labs Inc. in San Francisco, LockedIn AI is Cyber Gravity LLC, and Parakeet AI is ParakeetAI d.o.o., as their own policies said on November 13, 2026. Support is mostly by email; Verve AI adds a help center and live chat, and Parakeet AI routes support through a chat in its dashboard. CoPilot Interview is ours; our company name and support email are on our refund policy page, and we pick it here for a published 14-day money-back guarantee and a free plan you can test before you pay anyone.
Who runs each copilot
| Tool | Company named on its site | Address or governing law | Support channel | Refund requests |
|---|---|---|---|---|
| CoPilot Interview (ours) ★ Best choice | Named on our refund policy page | Not stated on that page | Support email on the same page | 14-day money-back guarantee on the first payment of a new subscription if under 30 minutes of live session time were used |
| Final Round AI | Pump Labs Inc., dba Final Round AI | 165 Page St, San Francisco, CA | hi@finalroundai.com and support@finalroundai.com | Email within 72 hours of the charge |
| Verve AI | VERVE AI Inc. (terms updated April 1, 2026) | Not in its terms | Contact page, help center and live chat; email support on a best-effort basis | support@vervecopilot.com, while active or within 5 business days |
| LockedIn AI | Cyber Gravity LLC, dba LockedIn AI, a US limited liability company | Not on its refund page | support@lockedinai.com and a feedback board | By email; reviewed within 7 business days |
| Sensei AI | Sensei AI; its terms page did not load for us | Its privacy policy said in October 2026 that it aims to keep data in Canada | hi@senseicopilot.com | "We do not offer refunds" (October 2026) |
| Parakeet AI | ParakeetAI d.o.o. | Not on its refund page | A chat link in its dashboard and FAQ | Through the dashboard chat |
| Cluely | Cluely, Inc. | 520 Bryant St, San Francisco; Delaware law (terms of June 10, 2025) | help@cluely.com, a help center and a contact form | Fees non-refundable except as its terms set out |
| Interview Coder | Interview Coder, Inc. | 520 Bryant St, San Francisco; Delaware law (terms of June 10, 2025) | abdulla@interviewcoder.com and a contact form | No refunds; all sales final |
| Beyz AI | Beyz Inc. | Laws of the United States and Canada (terms of September 7, 2024) | contact@beyz.ai | Non-refundable, including renewals |
| Hedy AI | Hedy AI LLC | No headquarters state or governing law in its terms (November 12 reading) | Contact page and help center | Email support within 14 days for website purchases |
| Interview Sidekick | No legal entity named | New York, United States (terms of July 29, 2024) | ben@interviewsidekick.com, email only, no calls | All sales final |
Competitor details are as each vendor listed them on its own site on November 13, 2026. Items marked October 2026 come from our earlier reading of the same vendor's pages, used where the page did not show the figure today. They change often, so confirm on the vendor's site before you pay.
Why the company behind the app matters
Four practical things depend on it. Who charges your card: LockedIn AI's refund policy says charges appear as "LOCKEDIN AI" although the company is Cyber Gravity LLC, which matters when you check a statement. Who holds your résumé, transcripts and audio, and under which privacy law. Which courts decide a dispute: Cluely and Interview Coder name Delaware law, Beyz AI names the laws of the United States and Canada, and several vendors name none. And whether a person answers when something goes wrong in the week of an interview. Our refund policy comparison covers the money side in more depth.
Support channels compared
- Email only. Interview Sidekick says support is by email only, with no calls, and most others list an email address as the main channel.
- Chat. Verve AI lists live chat for technical support, and Parakeet AI routes support and refund requests through a chat link.
- Published response times. LockedIn AI says refund requests are reviewed within 7 business days and paid within 5 to 10, and Verve AI processes approved refunds within 7 to 10 business days.
- No phone support. None of the eleven publishes a phone support line on the pages we read.
Traps to check before you pay
- Brand name versus legal name. A search for the brand will not always find the company; read the terms or refund policy for the entity.
- Old policies. Verve AI's refund policy is dated June 16, 2024, Beyz AI's terms September 7, 2024, Interview Sidekick's July 29, 2024, and Sensei AI's footer reads 2024. Old text may not match current plans.
- Terms you cannot read. Sensei AI's terms page did not load for us; ask for the terms in writing before paying.
- Refunds through a channel you cannot reach. A refund that must be requested within 72 hours or 5 business days needs a support channel that answers quickly.
- Self-reported ratings. Vendors quote their own star ratings; our ratings comparison uses review sites instead.
Five checks before you pay a company
- Find the legal entity in the terms or refund policy.
- Find where refund requests go and how fast you must ask.
- Send a short pre-sales question and note how long the reply takes.
- Check the name that will appear on your card statement.
- Read an independent view; is CoPilot Interview legit shows the checks we would want you to run on us too.
Where CoPilot Interview fits
★ Best choice for a company you can reach and a refund you can use: CoPilot Interview. CoPilot Interview is an interview copilot built as a desktop app for Windows 10 and 11 and macOS 12 or later. It runs as a separate window, listens to the call and your microphone, and shows captions and a structured answer in about two seconds. The company name and support email are on our refund policy page, which sets out a 14-day money-back guarantee on the first payment of a new subscription if under 30 minutes of live session time were used. The free plan gives 15 minutes a day of live help in sessions of up to 15 minutes, with AI mock interviews included. Paid plans are $24.99 (Standard) or $39.99 (Pro) a month, and hour packs cost $9.99, $29.99 or $49.99. Whoever makes the tool you choose, follow your employer's rules.
Also consider: Final Round AI if you want a vendor with a named company, a street address and a 72-hour guarantee that also covers renewals.
Disclosure: CoPilot Interview is our product, so weigh what we say about it accordingly.
Frequently asked questions
Who makes Final Round AI?
Pump Labs Inc., doing business as Final Round AI, at 165 Page St, San Francisco, according to its refund policy last updated October 8, 2026.
Who owns LockedIn AI?
Cyber Gravity LLC, a US limited liability company operating as LockedIn AI, according to its refund policy. Charges appear as LOCKEDIN AI.
How do I contact Parakeet AI support?
Through the chat link in its dashboard and FAQ, as listed on November 13, 2026. Refund requests go through the same chat. The company is ParakeetAI d.o.o.
Do any AI interview copilots offer phone support?
None of the eleven publishes a phone support line on the pages we read. Interview Sidekick says support is by email only, with no calls.
Who makes CoPilot Interview?
CoPilot Interview is our product. The company name and support email are on our refund policy page, which also sets out the 14-day money-back guarantee.
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