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How to Delete Your CoPilot Interview Account and Data

CoPilot Interview has no self-service delete button: cancel any active subscription on the My Account page, then email support@copilotinterview.com from the email address you bought with and ask for account deletion, which the privacy policy handles as a privacy request, subject to legal exceptions. Session files on your computer are yours to delete, and because the app itself has no account, a free-plan user who never bought anything has no account to delete.

CoPilot Interview has no self-service delete button: cancel any active subscription on the My Account page, then email support@copilotinterview.com from the email address you bought with and ask for account deletion, which the privacy policy handles as a privacy request, subject to legal exceptions. Session files on your computer are yours to delete, and because the app itself has no account, a free-plan user who never bought anything has no account to delete.

What is tied to your email

DataWhere it isHow it's removed
License key, plan and live session timeOur servers; shown on the My Account pageSupport deletes on request, subject to legal exceptions
Billing and payment recordsStripe and our recordsKept as required for billing, tax, fraud prevention and legal compliance
Website sign-up details, if you signed upOur sign-in provider, Supabase: email, name if provided, sign-in identifiersSupport deletes on request
Support emailsOur inboxKept for a reasonable period

Two kinds of data aren't tied to your email: anonymous interview insights, which aren't linked to any account and are kept indefinitely, and content sent to AI providers, which CoPilot Interview can't delete from their systems on your behalf. The privacy policy has the full wording, and CoPilot Interview privacy and data explained summarizes it.

Delete your account step by step

  1. Settle what you've paid for. If you're within 14 days of a new subscription's first payment and want a refund, request it first, because the request uses your account. If you have unused hour-pack time, use it or ask support about it before deletion.
  2. Cancel your subscription. On the My Account page, click Cancel subscription, then Continue to cancel. A deletion email isn't a cancellation, so cancel first and nothing renews while the request is handled. Steps: how to cancel CoPilot Interview.
  3. Save what you need. Download invoices from Manage billing & payments while you can still sign in.
  4. Email support. Write to support@copilotinterview.com from the email address on your account, ask for account deletion and say whether you've cancelled.
  5. Delete the files on each computer. Open Documents › CoPilot Interview › Sessions, delete the session files, empty the Recycle Bin or Trash, and empty your cloud-sync trash if Documents syncs.

Removing the app

Uninstalling the app doesn't cancel billing, delete your account or delete the Sessions folder, so do those steps on their own. If you'd rather keep the AI interview assistant without a paid key, click 🔄 Change Plan and choose Use the free plan. Our guide on deleting AI interview assistant data covers the session files in more detail.

If you're on the free plan

The app has no account: you choose Use the free plan on the first screen, with no email and no card. Deleting your session files covers what's on your computer. On our side there are only the limited diagnostic and usage records the privacy policy describes; if you also signed up on the website, or want to ask about those records, email support.

What to expect

Support replies by email from support@copilotinterview.com. The privacy policy doesn't state a deletion timeline, so keep the reply for your records. Records the law requires us to keep, such as billing and tax records, stay for as long as they're required.

Frequently asked questions

Is there a delete account button in CoPilot Interview?

No. Account deletion is a privacy request: email support@copilotinterview.com from the address on your account.

Does uninstalling CoPilot Interview delete my account?

No. Uninstalling doesn't cancel billing or delete your account, and the session files in Documents stay where they are.

Do I need to cancel before deleting my account?

Yes. Cancel on the My Account page first, so no renewal is charged while your request is handled.

What can't CoPilot Interview delete?

Billing records kept as required for tax and legal compliance, anonymous insights that aren't linked to any account, and data held by AI providers under their own terms.

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