Is Hedy AI Legit? Company, Billing, Refunds and Reviews (Nov 2026)

Yes, Hedy AI is a legitimate, well-reviewed product from Hedy AI LLC, with a 4.9 rating from 200 ratings on the US App Store on November 13, 2026, a 14-day refund window on website purchases, and a privacy design that transcribes audio on your device by default. It is a general meeting coach rather than an interview-only tool: job interviews are one session type among many. The gaps are small but real, as its terms name no governing state and its published address is a Portland mailbox. This page covers who runs it, plans, refunds, reviews, data handling, and the alternative. We make CoPilot Interview, a competing product, so read our view with that in mind.

Who runs Hedy AI

What Hedy AI actually does

Hedy is an AI meeting coach. It listens through your device, transcribes speech on the device by default and shows live suggestions, recaps and notes, and no bot joins the call. Its 'Job Interview (Candidate)' session type uses your résumé and the job description. It has apps for iPhone and iPad (iOS 17+), Mac (macOS 14.2+), Windows 10 (version 1809) and later, Android 12+ and Apple Watch; the web app only views and manages past sessions. Its interview guide tells candidates to check the employer's rules first. Our how Hedy AI works walks through a session step by step.

Price, billing and refunds

Prices as listed on Hedy AI's own site on November 13, 2026. They change often, so check the checkout total before you pay.

The US App Store also lists in-app tiers at $5.99 a month and $39.99 a year that the pricing page does not explain, and a lifetime deal has been sold on AppSumo at $179.

Renewal and cancelling: Its terms say subscriptions renew automatically. Cancel where you bought: the App Store, Google Play, or the billing portal opened from Settings, Account, Manage plan for Mac, Windows and web purchases. Uninstalling the app does not cancel. Pro stays active until the end of the period you paid for.

Refunds: Website purchases can be refunded within 14 days by emailing support. App Store refunds go through Apple; for Google Play, ask Google within 48 hours of the charge and contact Hedy after that. Its terms say fees are otherwise non-refundable.

What reviewers say

All read on November 13, 2026. Its site claims 4.8 stars across 1,000+ reviews and 50,000+ users.

Complaints are few. Reviewers mention:

• Occasional transcript-quality problems.
• Mac launch and sync bugs that were later fixed.
• Battery drain in the background, which the founder acknowledged in December 2024.
• Weak results in some non-English languages.

Praise centres on the live suggestions, summaries, accuracy and quick support, and the founder replies on the App Store, Product Hunt and AppSumo.

Privacy and data

Its privacy policy (updated November 5, 2026) says audio is transcribed on your device by default and not stored on its servers. In the default cloud AI mode, transcript text goes to AI providers listed on its subprocessor page, including Together.AI, Google Vertex AI, DeepInfra, Nebius and Cloudflare; a local AI mode on Apple-silicon Macs keeps it on the device. It says conversations are not used for training and that providers are barred by contract from training on them. Data is kept until you delete it, in a US or EU region chosen at sign-up.

Red flags and reassurances

Reasons for caution

• No governing law in its terms, and a mailbox address.
• A general meeting tool, so interview features are one mode among many.
• Cheaper App Store tiers the pricing page does not explain.
• No Trustpilot record, and live suggestions on the free plan stop after 30 minutes a session.

Reasons for confidence

• A named LLC and a named founder who answers reviews.
• On-device transcription by default and a no-training commitment.
• A SOC 2 Type I report and a published subprocessor list.
• High app-store ratings, a 14-day refund window and clear cancellation steps.

Before you pay: five checks

1. Read Hedy AI's refund policy and the FAQ on its pricing page on the same day, and keep a screenshot of both. Where they differ, assume the narrower rule unless support confirms otherwise in writing.
2. Check what the plan actually bills today. A 'per month' price on a quarterly or yearly plan is normally charged up front in one payment.
3. Put the renewal date in your calendar, cancel a few days before it, and keep the cancellation confirmation email.
4. Decide whether you will buy on the web or in an app store, because the refund route differs: 14 days by email for web purchases, the store's own process otherwise.
5. Read your interview invitation. Proctored tests, online assessments and AI-led rounds forbid outside help, so practice for those instead, and in any live round follow your employer's rules.

Where CoPilot Interview fits

Where Hedy AI is stronger: a lower price, native phone apps on both stores, on-device transcription, a no-training commitment and a lifetime option.

★ Best choice for most people choosing an interview assistant they can trust: CoPilot Interview. CoPilot Interview is an interview copilot built as a native desktop app for Windows 10 and 11 and macOS 12 or later. It listens to the call and your microphone and shows a structured answer in about two seconds, and its free AI mock interviews let you rehearse first. The free plan gives 15 minutes a day of live help in sessions of up to 15 minutes, with AI mock interviews included. Paid plans are Standard at $24.99 a month and Pro at $39.99 a month, or hour packs at $9.99, $29.99 and $49.99. The first payment of a new subscription carries a 14-day money-back guarantee if you used under 30 minutes of live session time, as our refund policy sets out, and we answer the questions on this page about ourselves in is CoPilot Interview legit. Whatever tool you use, follow your employer's rules; online assessments and AI-led interviews forbid outside help.

For a direct comparison, see CoPilot Interview vs Hedy AI; for the wider field, see our comparison of AI interview assistants.

Disclosure: CoPilot Interview is our product, so weigh what we say about it accordingly.

Frequently asked questions

Is Hedy AI safe?

On the evidence, yes: it transcribes on your device by default, says conversations are not used for AI training, publishes its subprocessors and lists a SOC 2 Type I report. In cloud AI mode, transcript text does go to the AI providers it names.

Who makes Hedy AI?

Hedy AI LLC, with a Portland, Oregon mailing address, founded by Julian Pscheid; it first launched on Product Hunt in October 2024.

Does Hedy AI give refunds?

Yes, within 14 days for purchases made on its website, by emailing support. App Store purchases follow Apple's process, and Google Play purchases should be raised with Google within 48 hours.

Is Hedy AI made for job interviews?

It is a general meeting coach with a 'Job Interview (Candidate)' session type that uses your résumé and the job description. Its own guide tells candidates to check the employer's rules first.

Can I use Hedy AI in an online assessment?

Online assessments, proctored tests and AI-led screening interviews forbid outside help, and their proctoring can flag other apps. Use any assistant to practice beforehand, and follow your employer's rules.