Interview Sidekick does not give refunds. Its help center says all sales are final, covering new subscriptions, renewals and renewals you forgot to cancel, and its terms of service contain no refund clause at all. Instead it offers unlimited free test sessions of 2 minutes each, so you can check it works on your setup before paying.
Everything below comes from Interview Sidekick's own refund policy, terms, pricing and help pages, read on November 13, 2026, and every price is as listed on its site that day. We don't link to third-party sites, so search for the page names given. We make CoPilot Interview, a competing tool, so weigh our comparison with that in mind.
Interview Sidekick's refund policy at a glance
| Question | What Interview Sidekick's own pages say |
|---|---|
| Refund window | None |
| Policy | All sales are final: no refunds on new subscriptions, renewals or forgotten renewals |
| Terms | No refund clause (last updated July 29, 2024); subscriptions renew automatically until cancelled |
| Free test | Unlimited 2-minute test sessions with every feature; the 2 minutes start when you first press Record |
| Technical problems | Its refund article points to setup fixes and support, not refunds |
| Cancelling | Self-serve on the account page of its website; it cannot cancel by email |
| Access after cancelling | To the end of the period you paid for |
| Chargebacks | Not addressed |
| Source | Help center refund, pricing, cancel and free-test articles, and terms, read November 13, 2026 |
The policy in plain words
There is nothing to interpret: once a charge goes through, Interview Sidekick's written position is that it is final. That includes the renewal you meant to cancel, so the date you subscribe matters more than usual.
As listed on its site on November 13, 2026, Ultimate was $80 a month, shown against a struck-through $160 with 50% off, with a quarterly option whose price did not display in the page text we read. The homepage says to apply code SAVE50 at checkout, while its help center says the discount applies automatically and stays as long as you keep the subscription. Prices show in local currency and some regions get discounted plans, so the checkout total is the figure to trust. Every billing period is in our Interview Sidekick pricing guide.
The free tests are a fair substitute for a trial if you use them well. Each lasts 2 minutes from the first press of Record, with live transcription, answers and screenshots, and you can start as many as you like. Run several on the meeting app and headset you will use. One oddity: its terms still describe a trial that needs a card and converts to a paid plan if not cancelled, while its site says no card is needed to start, so read the screen before entering card details.
How to request a refund from Interview Sidekick, step by step
- There is no refund process. For a billing problem, such as a duplicate charge or a charge after you cancelled, email ben@interviewsidekick.com, the support address on its site.
- Include the email you subscribed with, the charge date and amount, and screenshots.
- Say clearly that it is a billing error rather than a change of mind.
- If the problem is that it cannot hear the interviewer, work through its audio troubleshooting articles first; its refund article sends technical problems there.
- Keep the reply.
Ask the vendor first and keep its reply. Card disputes are meant for billing errors, such as a duplicate charge, a charge after you cancelled or something you paid for and never received, not for a change of mind. This is general information, not legal advice.
How to stop auto-renewal
- Open the account page on Interview Sidekick's website and sign in with the email you subscribed with; from the desktop app, open it in your browser.
- Click Cancel Subscription.
- Confirm, and check the on-screen confirmation that the plan will stop renewing.
- If you see no subscription, you may be signed in with a different email.
- Do it before the renewal date; it cannot cancel by email.
You keep access until the end of the period you paid for, and its pricing FAQ says your transcripts and prep data are kept. If you only need one period, cancel right after you subscribe.
What reviewers report about refunds
On November 13, 2026, Interview Sidekick's Trustpilot page showed a TrustScore of 4.3 from 13 reviews, 92% five-star and 8% one-star, on a profile claimed in May 2026. None of the 13 mentions billing, refunds or cancellation: the five-star reviews praise fast answers and help with coding and case questions, and the one-star review objects to promotional posts about it on Reddit, which the company replied it does not make. Thirteen reviews is too few to show how billing disputes go, so rely on the written rule: nothing is refunded.
Interview Sidekick vs CoPilot Interview on refunds
| Interview Sidekick | CoPilot Interview (ours) ★ Best choice | |
|---|---|---|
| Refund window | None | 14 days from the first payment of a new subscription |
| Usage condition | Not applicable: all sales final | Under 30 minutes of live session time since that payment |
| Renewal charges | Not refundable, including forgotten renewals | Not covered by the guarantee; cancel before the renewal date |
| How often | Not applicable | Once per customer |
| Free way to test first | Unlimited 2-minute test sessions, no card | 15 minutes a day of live help in sessions of up to 15 minutes, with AI mock interviews |
| Price | Ultimate $80/mo, shown against $160; quarterly option | Standard $24.99/mo, Pro $39.99/mo; hour packs $9.99, $29.99 and $49.99 |
| How to ask | No refund process; email support for billing errors | Email support from your account email; no reason needed |
Interview Sidekick's monthly price is as listed on its site on November 13, 2026. For every other tool's terms side by side, see our comparison of AI interview assistant refund policies; the head-to-head on features is CoPilot Interview vs Interview Sidekick.
Where CoPilot Interview fits
★ Best choice for a refund you can actually use: CoPilot Interview. CoPilot Interview is an interview copilot for Windows 10 and 11 and macOS 12 or later that listens to the call and your microphone and shows captions and a structured answer in about two seconds. The free plan gives 15 minutes a day of live help in sessions of up to 15 minutes, with AI mock interviews included, so you can test it on a practice call before you pay anything. If you then subscribe, the first payment of a new subscription has a 14-day money-back guarantee while you have used under 30 minutes of live session time, as our refund policy sets out.
Also consider: Interview Sidekick if its free 2-minute tests convince you, you want its large question bank, and you accept that payments are final.
Whichever tool you choose, practice with it first, and in a live interview follow your employer's rules. Online assessments, proctored tests and AI-led interview rounds forbid outside help, so prepare for those instead.
Disclosure: CoPilot Interview is our product, so weigh what we say about it accordingly.
Frequently asked questions
Does Interview Sidekick give refunds?
No. Its help center says all sales are final and it does not refund new subscriptions, renewals or renewals you forgot to cancel, as read on November 13, 2026.
Do Interview Sidekick's terms mention refunds?
No. Its terms of service, last updated July 29, 2024, cover renewal and cancellation but contain no refund clause.
Can I try Interview Sidekick before paying?
Yes, with unlimited free test sessions of 2 minutes each, which include live transcription, answers and screenshots.
How do I cancel Interview Sidekick?
Sign in on the account page of its website with the email you subscribed with and click Cancel Subscription. It cannot cancel by email, and access lasts to the end of the period.
What is an alternative with a money-back guarantee?
CoPilot Interview, which we make: a free daily plan, then 14 days on the first payment of a new subscription while you've used under 30 minutes of live session time.
Practice this interview before the real one
The AI mock interview builds questions from your resume and the job description, reads them aloud and scores each spoken answer out of 10. Included on the free plan.
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