To uninstall CoPilot Interview, first quit it from its tray or menu-bar icon with Quit CoPilot Interview. On Windows, remove it in Settings → Apps; that works for both the Microsoft Store and direct-download versions. On a Mac, drag CoPilot Interview from Applications to the Trash. Uninstalling doesn't cancel a paid plan and doesn't delete the session files saved in your Documents folder.
CoPilot Interview is an AI interview assistant for Windows and Mac. There's no uninstall option inside the app, so the steps below are the standard Windows and macOS ones.
Before you uninstall
- Paid plan? Uninstalling doesn't stop billing. Cancel on My Account at copilotinterview.com/account with Cancel subscription; on monthly plans it may first offer a one-month pause or a cheaper plan, and you can still cancel. Access continues until the end of the period you paid for.
- Just paid? A first payment on a new subscription may qualify for the 14-day money-back guarantee if you used under 30 minutes of live session time. Uninstalling isn't a refund request; the refund policy explains how to ask. The refund policy covers subscriptions; contact support about hour packs.
- Keep your license email. You'll need the key if you reinstall.
- Want your transcripts? They're in Documents › CoPilot Interview › Sessions and stay there after uninstalling.
Uninstall on Windows
- Right-click the CoPilot Interview icon in the system tray and choose Quit CoPilot Interview.
- Windows 11: open Settings → Apps → Installed apps, find CoPilot Interview, click the … menu and choose Uninstall. Windows 10: open Settings → Apps → Apps & features, click CoPilot Interview, then Uninstall.
- Confirm. The same steps remove the Microsoft Store version; you can also right-click it in the Start menu and choose Uninstall.
Uninstall on a Mac
- Quit with Command-Q, or click the menu-bar icon and choose Quit CoPilot Interview.
- In Finder, open Applications and drag CoPilot Interview to the Trash, or right-click it and choose Move to Trash.
- Empty the Trash when you're sure.
- Optional: in System Settings → Privacy & Security, switch off CoPilot Interview under Microphone and Screen Recording if it's still listed.
What uninstalling leaves behind
| Item | Where it is | After you uninstall |
|---|---|---|
| Session files (transcripts, answers, summaries) | Documents › CoPilot Interview › Sessions | They stay. Delete the folder yourself, and empty your cloud-sync trash too if Documents syncs |
| Your license key | Your purchase email and My Account | Unaffected; enter it again after a reinstall |
| The plan and settings saved on this computer | The app's own data | We don't publish whether uninstalling clears them. If a reinstall opens on the setup screen, they were kept; if it opens on the license screen, paste your key or choose Use the free plan |
| Account and billing records | Our payment and account systems | Kept as required for billing, tax, fraud prevention and legal compliance |
Deleting your account and data
Uninstalling removes the app, not your account. Account deletion isn't self-service: cancel any active subscription first, then email support@copilotinterview.com from the address you paid with and ask for deletion. The company's servers don't store your interview audio, transcripts, screenshots or answers; what they do keep is listed in the privacy policy. Our guide on deleting your AI interview assistant data walks through the session files and synced copies.
Reinstalling later
Download the app again from the download section of copilotinterview.com or the Microsoft Store, then paste your key or choose Use the free plan. The steps are in installing on Windows and installing on a Mac.
Frequently asked questions
Does uninstalling CoPilot Interview cancel my subscription?
No. Billing is separate from the app. Cancel on My Account with Cancel subscription; access continues until the end of the period you paid for.
Does uninstalling delete my interview transcripts?
No. Session files are saved in Documents › CoPilot Interview › Sessions and stay there until you delete them.
Will I lose my paid plan if I uninstall?
No. While your subscription is active, the same license key works again after you reinstall.
I installed from the Microsoft Store. Are the steps the same?
Yes. Quit the app, then uninstall it in Settings, Apps, or right-click it in the Start menu and choose Uninstall.
Get the desktop app
Free for Windows 10 and 11 and macOS 12 or later: 15 minutes of live help a day in sessions of up to 15 minutes, with AI mock interviews included. No card and no account.
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