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Do Filler Words Matter in AI Interviews? What the Transcript Shows

Many transcription systems drop "um" and "uh", but filler phrases, false starts and hedges still reach the scorer. Here is when fillers matter and how to cut them.

Do filler words matter in AI interviews? A few "ums" usually matter less than you fear, because AI scoring tends to work from a transcript of your words, and several speech-to-text services strip "um" and "uh" from transcripts by default. What does matter is the clutter that survives transcription: filler phrases like "you know" and "basically", false starts, and hedges that bury your point. Those make your evidence harder to find and your answer harder to rate.

HireVue is one vendor that documents its approach. Its 2026 explainability statement says its AI first transcribes your spoken answer with a speech-to-text service, relies only on what you say, and does not analyze tone of voice (as of October 2026). Other vendors may work differently, and assessments that test a spoken language may rate fluency directly, so read your invitation. This page explains what happens to fillers, when they matter and how to cut them without sounding scripted.

What happens to filler words in an AI-scored interview

Your words pass through two steps before anyone rates them: transcription, then scoring.

Step 1: speech-to-text. The transcription service decides whether fillers appear in the text, and providers differ. Here is what three providers' developer documentation says about their default settings, as of October 2026:

Speech-to-text service"Um" and "uh" by defaultSetting a developer can change
DeepgramStripped out of the transcriptTurn on filler_words to keep them
AssemblyAIRemoved before the transcript is returnedSet disfluencies to true to keep them
Rev.ai (streaming)Kept; it defines disfluencies as "ums" and "uhs"Turn on remove_disfluencies to drop them

HireVue names Rev.ai as its transcription supplier, but how any vendor configures these settings is rarely public. You can't know whether your "ums" will appear, so don't build your preparation around them.

Step 2: scoring. The transcript is rated against the competencies the employer chose. Fillers that were stripped never reach the scorer. Filler phrases such as "like", "you know", "sort of" and "I guess" are real words, so they are transcribed like any other word. For how this step works, see how AI evaluates interview transcripts.

Step 3, sometimes: a person watches. Recruiters may review the recording itself, and the next interviewer may read your transcript or summary. Human listeners hear delivery, and Mercor's AI interview guide asks candidates to "Articulate clearly and succinctly" (as of October 2026).

Do filler words matter in AI interviews? When they do

When they don't: an occasional "um" while you pick a word, or a natural "so" at the start of an answer. Nobody needs zero fillers. The goal is clean evidence sentences.

Filler types and how they show up in a transcript

FillerWhat the transcript usually showsDoes it hurt?
"Um", "uh"Often removed, sometimes kept, depending on the serviceRarely on its own
"Like", "you know", "basically", "kind of", "sort of"Kept as wordsYes, when it softens your evidence
False starts ("We, I mean I...")Kept, often as fragmentsYes, especially when it blurs "I" and "we"
"I think", "maybe", "probably" before a resultKeptYes: the result sounds uncertain
Repeating the question backKeptMildly: fine once, costly if long
Trailing "so, yeah"KeptMildly: replace it with a closing line

Example: the same answer with and without clutter

Question: "Tell me about a time you saved your team money." Both versions are examples we wrote; the figures are illustrative.

Before (as a transcript might show it): "So, basically, I was kind of like the person who, you know, handled the vendor stuff? And we, I mean I, sort of renegotiated the contract, and I think we saved, like, maybe 15% or something. So yeah."

After: "I managed our three software vendors. When our largest contract came up for renewal, I compared six months of usage data with what we were paying and found 40 seats nobody had used. I renegotiated the contract down to actual usage, which cut the annual cost by about 15%."

Read the "before" version as a scorer would. It's unclear what your role was, whether you or the team renegotiated, and whether the saving was real. The "after" version has the same facts, but every sentence can be quoted as evidence. Notice it isn't robotic: it simply says each fact once, plainly.

How to reduce filler words without sounding robotic

Drills to cut filler words in a week

  1. Filler audit (day 1). Record two answers on your phone and run them through your phone's built-in transcription, if it has one, or any free transcription app. Circle every filler and hedge. This is your own baseline, not a target.
  2. Pause swap (days 2–3). Re-answer the same questions. Each time you feel a filler coming, close your mouth for half a second instead.
  3. Headline and result (days 3–4). For each of your six to eight stories, say only the first sentence and the result sentence until both come out clean every time.
  4. Hedge hunt (day 5). Rewrite each result without "I think", "maybe" or "kind of". If you don't know the exact number, use "about" and a figure you can defend.
  5. Scored rounds (days 6–7). Our free AI interview assistant includes a Mock Interview mode that reads each question aloud, listens to your spoken answer and scores it out of 10 with what to fix and a model answer. The free plan includes 15 minutes every day. For a quick browser round, the free AI interview demo has 145 real interview questions across 10 tracks, graded by AI.

If you want delivery metrics such as filler counts and pace, our guide to what AI can measure about delivery explains what practice tools track. If rambling is the bigger problem, start with how to stop rambling in interviews, and if you interview in a second language, see AI interview tips for non-native English speakers.

Take the assessment yourself and follow the employer's rules — use CoPilot Interview to practice beforehand.

Hear how your answers really sound

Answer questions out loud and get each one scored out of 10 with what to fix, so your evidence comes through cleanly on the day.

Try a free AI mock interview

FAQ

Do AI interviewers count filler words?

Some systems might, but vendors that score from the transcript rate what you said against the role's competencies, and several speech-to-text services remove "um" and "uh" by default. Practice tools often count fillers, which is useful feedback but not the same as an employer's score.

Will saying "um" make me fail an AI interview?

Not on its own, in a transcript-scored interview. Several common transcription services drop "um" and "uh" before anything is scored. What costs you is vague or hedged evidence: no clear role, no specific actions, no result.

Is it better to pause than to say "um"?

A short pause is cleaner in a transcript. Keep it to a moment, though: in a conversational AI interview, a long silence can be read as the end of your answer.

Do filler words matter more for non-native speakers?

No rule says so. Clear, complete sentences help any speech-to-text system, so focus on pace and finishing your sentences rather than on your accent. If the assessment tests spoken English itself, fluency may be rated, so read the invitation.

How many filler words is too many?

There's no published threshold. A practical test: read the transcript of your answer and check whether every sentence that carries evidence can be quoted cleanly. If fillers break up your role, actions or result, cut them.

Should I memorize my answers to avoid filler words?

No. Memorized scripts tend to sound read, and many scorecard tools flag answers that sound read or AI-written. Memorize your first sentence and your result, keep bullet notes for the middle, and practice out loud.