CoPilot Interview works with Microsoft Teams in the Teams desktop app or in a browser, as long as you join with computer audio. Open the app first, confirm the Interviewer meter moves in the audio check, start a 🎯 Candidate session and then join the Teams call. CoPilot Interview is an AI interview assistant for Windows and Mac; it is not a Teams add-in or bot, so there is nothing to enable in Teams.
Set up Teams audio first
- In Teams, open Settings, then Devices. Set the speaker to the headphones you will wear and the microphone to the one you will speak into. If your version offers a test call, make one.
- Make the same headphones your computer's default output (Windows: Settings → System → Sound; Mac: System Settings → Sound → Output). The app hears the computer's output, so a Teams speaker that differs from the default is the most common reason captions stay empty.
- On the Teams pre-join screen, choose computer audio. Phone audio, a call-me option or room audio sends the interviewer's voice somewhere the app can't hear.
- If the app's audio check reports a noisy room, its tip for Teams is Devices → Noise suppression → High. That cleans what the interviewer hears.
- Joining as a guest from an emailed link? A guest in the browser works the same way; see joining Teams as a guest.
Step by step in CoPilot Interview
- Open CoPilot Interview. On first launch the license screen appears: click Use the free plan, or enter your license key and click 🔑 Activate License.
- Switch to the 🎯 Candidate tab. The setup screen may open on another mode, such as 🎤 Interviewer / HR, which is for people running interviews.
- Add context if you like: 📋 Company & Job Description, Your Resume and 🌐 Language. Both the job text and résumé are added to every answer.
- Click ▶ Start test under 1. Check your audio. Play something in Teams, or ask a friend in a test meeting to talk, and wait for the Interviewer meter to move. Then click ■ Stop test.
- Click 🎙 Start Session when the call is about to begin; the session clock runs from here.
- Join the Teams meeting with computer audio. Cameras off is fine; audio-only Teams screens work the same way.
- When a question ends, click ⚡ AI Answer (Ctrl+Shift+A). To start the next question clean, click 🆕 New Q (Ctrl+Shift+Q).
- Click End afterwards. The transcript, questions and answers are saved in Documents › CoPilot Interview › Sessions.
Windows and Mac differences
| Windows 10 and 11 | macOS 12 or later | |
|---|---|---|
| How the app hears the interviewer | It captures what the computer plays (loopback audio), so Teams needs no extra software | Screen Recording permission, plus whatever the audio check and captions note ask for (below) |
| Your microphone in a live session | Starts muted (🔇 Muted) so only the interviewer is transcribed; click it to unmute | Always on; the Mac app has no mute button |
| Shortcuts | Ctrl+Shift+A answer, Ctrl+Shift+Q new question, Ctrl+Shift+L pause or resume listening | The same keys with ⌘+Shift |
| After changing a permission | Restart CoPilot Interview | Quit with ⌘Q and reopen |
On a Mac, allow Microphone and Screen Recording when macOS asks (current macOS calls the second one Screen & System Audio Recording). The app's own notice says Screen Recording is “Needed for screenshots and system-audio capture”; after granting it, quit with ⌘Q and reopen. Then run the audio check. If the Interviewer meter reads “no audio”, the meeting's sound is not reaching the app, and in a session the captions area shows ● REC MIC with the note “macOS: Install BlackHole for system audio capture. Mic recording active.” Follow that note. BlackHole is a third-party virtual audio driver, and the app gives no further setup steps for it. Until the Interviewer meter moves, the session hears only your microphone.
Session limits for a Teams interview
| Plan | Longest session | Live time per day |
|---|---|---|
| Free ($0) | 15 minutes | 15 minutes |
| Standard ($24.99/mo) | 60 minutes | Up to 100 minutes |
| Pro ($39.99/mo) and Pro+ ($49.99/mo) | 70 minutes | No daily limit |
| Hour packs (1, 5 or 15 hours, one-time) | 60 minutes | Until the pack's hours are used |
Most Teams interviews run longer than one 15-minute free session. Two minutes before any session cap the app shows “⚠ 2 minutes remaining in this session”. Standard has no gap between sessions, so you can start the next one straight away.
Troubleshooting in Teams
| Problem | What to do |
|---|---|
| The Interviewer meter reads no audio or stays flat | Teams' speaker and your default output differ, or on a Mac the captions note asks for BlackHole. Match the devices, or follow the Mac note. |
| Captions stopped after you swapped headsets mid-call | Pause and resume listening with Ctrl+Shift+L twice (or click the orb twice); the app reconnects both audio sources. |
| You picked phone audio or call me | Leave the audio and rejoin it with computer audio. |
| The app says your microphone is in use | Another app has exclusive use of it. Close that app or pick a different mic under 🎤 Mic. |
| Your own voice fills the captions | Speakers are playing into your mic. Wear headphones or lower the volume. |
For device choices in detail, see CoPilot Interview headphones and audio setup.
Rules first
Use the free AI mock interview to rehearse before the Teams call; that is where most of the value is. In a live interview, follow your employer's rules and any instructions in the invitation. Online assessments and AI-led rounds forbid outside help. For what the app offers in Teams rounds beyond setup, see the Microsoft Teams interview assistant page and why it runs as its own window.
Frequently asked questions
Does it work with the Teams web app?
Yes. Whether Teams runs as a desktop app or in a browser, the call's sound plays through your computer, which is what CoPilot Interview listens to.
Does CoPilot Interview join the Teams meeting?
No. It is a separate desktop app, not a Teams add-in or bot, and it never joins the call.
What if the recruiter calls my cell phone instead of sending a Teams link?
The desktop app can't hear a call on your phone. Ask for a Teams link, or see the phone interview guide for the options that do work.
Why is my voice not in the transcript on Windows?
A live session starts with your microphone muted so only the interviewer is transcribed. Click 🔇 Muted to unmute if you want your side captured too.
Run the audio check before your next call
The free plan needs no account and no card: 15 minutes of live help a day in sessions of up to 15 minutes, plus AI mock interviews. Desktop app for Windows 10 and 11 and macOS 12 or later.
Download the desktop app